Shipping policy

Shipping Policy

Delivery Method & Cost

We work with trusted UK couriers to ensure your order arrives safely and on time.

• Free Shipping: Orders over £25 qualify for free standard delivery across the UK.
• Standard Shipping: Orders under £25 will incur a flat rate of £3.95.

Delivery Time

• Standard Delivery (Royal Mail Tracked 48 or equivalent): 2–4 business days.
• Express options (e.g. Royal Mail Tracked 24, DPD, DHL) may be available at checkout with additional charges.

Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number and a link to track your parcel online.

Shipping Area

We currently ship to all addresses within the United Kingdom.

Damaged or Incorrect Items

If you receive a damaged or incorrect order, please contact us immediately at info@eigshowuk.com and we will arrange a replacement as quickly as possible.